Gentleman Warfare guarantees its watches & Bracelets against manufacturing and malfunction defects for a period of two years from the date of purchase. For the warranty to be effective, it is necessary to register the watch at the Gentleman Warfare website or by emailing us at firstname.lastname@example.org.
This warranty covers all faults and manufacturing defects in material and workmanship. If any work is carried out on an Gentleman Warfare watch outside our facilities the warranty will no longer be in effect and will not be honored. The warranty is not applicable to damage resulting from improper handling, abnormal use, lack of care, negligence, accident or other factors not due to defects in material or workmanship and from normal wear and tear, including to the band, case, crystal, hands, and/or clasp of your watch. The warranty does not cover any scratches or other damage to the case or problems caused by humidity entering the movement due to mishandling.
Gentleman Warfare warrants the leather strap and buckle for a period of three months from the date of purchase. The leather strap should not be submerged in water or any other liquid. Contact with cosmetics or perspiration may cause the colour of the strap to change.
The warranty card and invoice must be presented together with the watch for all in-warranty servicing. Prior to returning any item, you must notify us by email of your intent and the reason(s) for the return, at which point we will provide further direction. All returned watches will undergo a thorough inspection for scratches, blemishes, unauthorized service and damage other than normal wear and tear. Égard is not responsible for any loss or damage to merchandise while in transit to our offices. Any loss or damage during shipping for a returned or exchanged item must be recovered from the shipping carrier used to send the package. All packages sent back to our offices should be insured, with the carrier used, for the full value of the item to protect against loss or damage.
Gentleman Warfare warrants its watches labeled water-resistant for a period of two years from the date of purchase. Égard watches designated as water-resistant are designed for ordinary everyday use and resist water ingress under water for a short period of time to the depth specified. They are not considered to be diving watches.
The water-resistance of the watch may be compromised by an accident or contact with an aggressive substance (acid, perfume, liquid metal, saline water, etc.). After an incident of this type, avoid immersing the watch in water and immediately have the watch checked or verified by a water-resistance service.